If you are returning any goods which are damaged/defected or wrongly delivered, we will be happy to refund the item or exchange it. In the event of a refund, we will be happy to refund the cost of the delivery of your order. Please note the following important points in relation to the return of damaged or defective products:
- You must notify us of damage or defect within 3 days of receiving your order.
- The item must be in its original packaging with all labels still intact.
- You must arrange the return of the goods by contacting firstname.lastname@example.org
- We cannot accept returns without notifying us on the above e-mail.